Chat bots are a useful way for companies to automate parts of the customer service.
For example a customer support bot, taking care of questions and support and providing relevant communication. It is even possible to provide a personalised communication.
Major platforms like Kik, Slack, Facebook and Skype are providing API’s and tools to be able to integrate with your infrastructure. However the content has to be specific to each use case and the bot has to be trained for the specific purpose. Textual provide tools and knowledge for training of the bots for each use case using advanced AI.
Automatically generated content for brands is useful whenever an organisation needs to create and maintain a large amount of content or ads. For example e-commerce and product organisations that creates lots of product pages and descriptions. Content on websites can be automatically adjusted for SEO purpose.
Other examples of use are ads. Our bots can easily be configured to generate Google Adwords, Facebook Ads or retargeting content. And by this, reduce the amount of manual labour when it comes to ad generation.